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Factory Reset – Sony Xperia E4g Dual

Hard ResetYou have the option of doing a soft reset or a hard reset for the E2033 / E2043 Sony Xperia E4g Dual mobile phone. It is always best to backup all your data on your phone before you decide to reset the phone as you will lose all your data once the reset is done and you will not be able to recover any of your files ever again.

Unlike the Xperia M4 Dual or the Xperia C4 this E4g has a soft reset button at the back of the phone. You will need a ball point pen to do a soft reset of the phone. Note that starting the reset process will wipe you phone clean and you will not be able to recover anything again.

It is best advised that you backup all your contacts, email, apn settings and other data before you start the reset process. You can use the Xperia PC Companion on this website to do that. There is an Apple Mac version as well as a Windows version of the software. It is best to backup all the data on your phone before you reset the phone. You may be able to use the data again on another Sony Mobile phone which you might have bought. As stated the only reason normally for a reset is if you have lost the password on the phone or you want to sell  the phone and wish to remove all the data from the phone before it changes hands.

Hard Reset will erase all of your data
All described operations you are doing at your own risk.


Soft Reset Sony Xperia E4g Dual 

Soft Reset Sony Xperia E4g Dual
  1. Remove the back cover of the mobile phone
  2. Use a small tip of a pen or similar device to press and hold on that OFF button for 3-5 seconds.
  3. You will see your Sony Xperia E4g Dual shuts down and starts the soft reset itself.
  4. That is all!

Hard Reset Sony Xperia E4g Dual – 3 Methods

Factory Reset - Sony Xperia E4g Dual
  1. Make sure the battery fully charged;
  2. Backup all your data via PC Companion;
  3. Power Off your Sony Xperia E4g Dual;
  4. Press And Hold the Volume up Key + Power Key for few seconds;
  5. Release all keys when you see Service menu on screen;
  6. Select Factory Reset using the volume button;
  7. Press Power key to confirm;
  8. Phone will now hard reset.


  1. Turn on the Sony Xperia E4g Dual phone;
  2. Make sure Sony Xperia E4g Dual battery is fully charged;
  3. Go to menu: Setting > Backup and reset  > Factory Data Reset > Reset Device
  4. Choose Erase Everything
  5. Sony Xperia E4g Dual will now Reset to Factory Default.


  1. Make sure the battery fully charged ;
  2. Backup all your important data  with Xperia PC Companionl
  3. Power on your Sony Xperia E4g Dual;
  4. On dialer enter this code: *#*#7378423#*#*
  5. On the screen Select -> Customization Settings 
  6. Then select -> Reset customization and confirm.
  7. Sony Xperia E4g Dual will now reset.



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