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Hard Reset Sony Xperia Z2

Hard ResetIf you have a Sony Xperia Z2 D6563 as well as the D6503 mobile phone and wish to hard reset the phone then the instructions for this factory reset has been added below. The reset mechanism for the Sony Xperia range are all the same. Most people however prefer to hard rest the mobile phone by code rather than by menu or by software.

Note that once you have reset the phone that the phone will be left blank. The rest will delete all data including your settings and set the phone back to when you bought it. You cannot recover any of the data so before you start you might want to consider backing up your data first with Xperia Companion which you can also download on this website.

Search this website for more information about resetting your mobile phone.


Hard Reset will erase all of your data
All described operations you are doing at your own risk.

Soft Reset Sony Xperia Z2

Soft Reset Sony Xperia Z3 Dual
  1. Make sure the battery is fully charged;
  2. Open the cover of the micro sim card slot
  3. Use a small tip of a pen or similar device to press and hold on that Yellow button for 3-5 seconds.
  4. You will see your Sony Xperia Z2 shuts down and starts the soft reset itself.

Hard Reset  Sony Xperia Z2 with the Menu

Hard Reset Sony Xperia Z2
  1. Turn on your Sony Xperia Z2;
  2. Make sure Sony Xperia Z2 battery is full;
  3. Go to menu: Setting > Backup and reset  > Factory Data Reset > Reset Device
  4. Choose Erase Everything
  5. Sony Xperia Z2 will reset to factory default.

Hard Reset Sony Xperia Z2 by Code

Hard Reset Sony Xperia Z2
  1. Make sure the battery fully charged
  2. Backup all your important data with PC companion;
  3. Power on Your Sony Xperia Z2
  4. On dialer enter this code: *#*#7378423#*#*
  5. On the screen Select -> Customization Settings 
  6. Then select -> Reset customization and confirm.
  7. Sony Xperia Z2 will start the rest


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